Privacy Policy

Juice Pools LLC (“Juice Pools,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, schedule service, or communicate with us.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Pool and property details
  • Photos and videos of pools
  • Service notes, quote details, and customer communications
  • Payment and billing information

We may collect this information through our website, phone calls, text messages, emails, social media, lead platforms, referrals, advertising platforms, service software, and other customer communication channels.

We may also collect basic website and advertising data, such as pages visited, device type, browser type, approximate location, website activity, ad interactions, and how visitors find or use our website.

How We Use Your Information

We use your information to:

  • Respond to quote requests and customer inquiries
  • Schedule and provide pool cleaning, maintenance, green pool cleanup, and related services
  • Send service updates, appointment reminders, invoices, receipts, and customer support messages
  • Document pool condition, service history, before-and-after work, and quality control
  • Improve our website, advertising, customer experience, and services
  • Send occasional marketing emails, promotions, or follow-up messages
  • Request reviews or feedback
  • Protect our business, customers, employees, and property

Pool Photos and Videos

As part of our service, we may take photos or videos of pools for service documentation, before-and-after records, customer updates, quality control, training, and marketing.

When using pool photos or videos for marketing, we try to avoid showing personal identifying information. If you do not want photos or videos of your pool used for marketing, contact us and let us know.

Text Messages and Emails

If you provide your phone number or email address, we may contact you about quotes, service visits, scheduling, invoices, reminders, customer support, and service updates.

We may also send occasional marketing messages. You may opt out of promotional emails by using the unsubscribe option or contacting us. You may opt out of promotional text messages by replying “STOP” or contacting us.

Even if you opt out of marketing messages, we may still send necessary service-related communications if you are an active customer.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, analytics tools, and similar technologies. These may include Google Analytics 4, Google Ads, Meta Pixel, Meta Ads, and other advertising or website tools.

These tools help us understand website traffic, measure advertising performance, improve our website, and show relevant ads. These tools may collect information about your device, browser, website activity, and interactions with our ads or website.

You can adjust your browser settings to block or limit cookies. You may also manage ad preferences through Google, Facebook, Instagram, and other advertising platforms.

Sharing Information

We do not sell your personal information.

We may share information only as needed to operate our business, provide service, process payments, manage scheduling, send communications, run advertising, analyze website activity, or comply with the law.

This may include sharing information with trusted service providers and platforms, such as:

  • Scheduling and customer management software
  • Payment processors
  • Website hosting providers
  • Email and text messaging providers
  • Google Analytics, Google Ads, and related Google tools
  • Meta Pixel, Meta Ads, Facebook, Instagram, and related Meta tools
  • Other platforms used to manage leads, customer communications, advertising, or business operations

These providers may process information on our behalf or according to their own privacy policies.

We do not share mobile opt-in information or SMS consent with third parties for their own marketing or promotional purposes. This does not include service providers who help us deliver text messages or operate our business.

Payments

If you make a payment, your payment information may be processed by a third-party payment processor. We do not store full credit card numbers on our own website systems.

Data Security

We take reasonable steps to protect customer information. However, no website, online system, email, or text message is completely secure, and we cannot guarantee absolute security.

Service Area

Juice Pools LLC provides services in the Tampa, Florida area.

Children’s Privacy

Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal, accounting, service, or business recordkeeping requirements.

You may also contact us if you do not want pool photos or videos used for marketing.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Juice Pools LLC
Website: www.juicepoolstampa.com
Phone: 813-896-4611
Email: [Insert Email Address]